Frequently Asked Questions

Will people know I’m wearing extensions?

The hair quality is such that the hair can be treated like your own hair. Your new hair extensions will look natural, as we make sure to take the time to cut them and blend them properly, into your own hair. We also guarantee a perfect colour match, which is an essential step in making your new hair totally natural.

I am concerned about damage to my own hair - do hair extensions damage your hair?

We use the best quality material and are very experienced hairdressers who specialise in hair extensions. We will maintain your hair throughout and provide you with all of the maintenance advice and follow up that you need to care for your new hair extensions. You are in safe hands.

Will I lose any of my own hair during the removal?

No matter which method you chose to have, your hair extensions will have been in place for up to a six week period. During that time, some of your individual hairs have shed, which is a natural process. These hairs have been held in place by the bonds and so at removal, these hairs will be released and will fall away. However, your hair will look exactly the same as it did prior to having your hair extensions fitted.

What is different at your salon during the removal process so there is no damage?

Damage from Hair Extensions occurs when DIY experiments take place, or when an inexperienced, under-qualified technician is involved. Our removal process is as important as the fitting process. We take the time to do it right. With the best professional products and qualified, experienced Hair Extensionists – damage should never ever be a problem.

Can I have a consultation and the hair extensions fitted on the same day?

Yes, of course! We have a large inventory of hair in stock and can fit your hair extensions then and there. However, if you would like to have a consultation and instillation on the same day, will would love to see photos of your hair.

How experienced is your salon with hair extensions?

Our salon is a specialist salon – we are leaders in our industry at hair extensions. We are specifically trained in hair extensions. We are unique in what we offer – true expertise in hair extensions backed up by a qualified and professional team who care about creating superior natural-looking hair extensions.

How long does my hair need to be to have hair extensions installed?

To achieve a long hair look, you need to have a minimum of 4 inches of hair. This is enough hair so that if you gather all of your hair back, it just makes it in to a hair tie.

Are Hair Extensions suitable for me?

Hair Extensions are suitable for the vast majority of clients. You own hair is examined at consultation, and our qualified hairdressers will be able to advise you if you are unsuitable for hair extensions. This is a very rare occurrence.

How do I know if I need a half head, 3/4 head or full head?

There are many factors… 1) your past experiences 2) how long your own hair is now 3) how full a look you want to achieve 4) your lifestyle considerations / commitment level 5) do you want to add length, or just volume? 6) cost. We can help you decide.

Will the hair extensions be too heavy for my own hair?

We are aware that some clients are concerned about how the hair extensions feel to wear – Will they be too heavy? No, we ensure there is enough hair support each extension. We offer a good choice of methods and hair so that we can get the best fit for all of our clients. Hair Extensions should feel comfortable to wear and should not feel heavy.

Do I have to give my hair a 'rest' in between having hair extensions?

No, this is not necessary. Professional salon hair extensions do not damage your hair. There is no benefit to giving your hair a ‘rest’ in between.